How to order and submit my prescription?
You need to upload your eyeglasses prescription (it's diffrent with your contacts!) and pupilary distance (PD) during the checkout process. Your PD is the Distance in milimeters between your pupils, and help us center your prescription corectly in your feames. Most optical shops will measure your eye prescription and PD for free. However, we are happy to reimburse up to Rp.20,000 for the cost of one optical measurement within 30 days of purchase. Snap a photo of the receipt and send it to our WhatsApp(+62 818 0307 8888) of email (email@example.com) for reimbursement.
HINT: Here’s how you can measure your PD by a snap of a photo.
Use your ID or driving license and position it in the center, under and attached to your nose. Look straight ahead and take your picture. Our experts will determine your PD. (Easy rite?)
Feel free to reach out to us to check your eyeglasses prescription before placing an order. Also, your eyeglasses prescription is typically still good if it’s less than two years old.
How to order multiple pairs of glasses with diffrent prescriptions?
Please place a separate order for each pair that has a different prescription. We offer free shipping across Indonesia, so no need to worry about getting charged extra for the separate orders.
How to check the status of my order?
Login to your account on www.saturdays.id using the email address and password you used during checkout. Once you are signed in, click “Order History” and your info should be there. You’re always welcome to reach out to us directly too, to check the status of your order.